Located in the heart of old town so 5-15 mins walk from everything. Beautiful hotel with many features dating back centuries. Service is impeccable - smiley, helpful people everywhere with no expectation of a tip. Lovely pool area with nice and plentiful sun loungers. Amazing world-class restaurant at very reasonable price.
Robin
2023년 12월
- Modern and comfortable rooms - Service and Staff - colonial architecture
André
2023년 11월
The breakfast was phenomenal. Concierge seervice was outstanding. Our room wasn't ready when we arrived for check-in, so the receptionist moved us to a finer room so we wouldn't have to wait after a long day of travel. We were thrilled with our upgraded room. The location of the hotel was perfect. The bed as comfortable as we've ever had when traveling.
David
2024년 2월
Everything! First THE STAFF! This hotel is not only in perfect location, amazing amenities, luxurious decorating and atmosphere/the staff was the most attentive and sincere I have ever experienced. They went above and beyond both before I arrived and while there. I especially want to mention GABRIEL in the concierge. He was beyond helpful in planning my time there by booking excursions, car to and from airport , lunch /dinner recommendations. Highly recommend this hotel. I checked out other hotels that I was thinking about and there is no comparison.
Christine
2024년 2월
- the hotel room was great and the property has lots of facilities - food was very good both breakfast and lunch - staff were friendly - location is great (right in the walled city)
Mathew
2023년 12월
The staff are exceptional and make you feel welcome. The breakfast buffet is amazing with so many tropical fruits to try. The pool is clean and great to do laps in. The garden is lovely to sit. The location makes accessing many of the local attractions. The junior suite with a balcony view of the pool and sea was very special. The Cano jewelry store was perfect. The whole experience is five stars.
Roberto
2023년 10월
Unique colonial (most of it is colonial) hotel in the heart of Cartagena. The suites are simply outstanding, the regular rooms not so much, although they are nice, they are kind of small. The food is exceptional and the service is flawless. If you come to Cartagena, this is the hotel to stay at. I do gave a caveat, and that's weddings at the hotel; and although they are not invasive and loud, you can feel the presence of those weddings all the time. The suite was big and spacious, and we had a view of the Plaza de San Diego. Amazing swimming pool areas and gorgeous facilities.
Juan
2023년 6월
Everything! The grounds were well kept in a good location. when you first arrive, you are greeted by Bell hops that are dressed the part. The staff overall was great. Carlos was assigned to walk me to my room and he gave me such a personalized experience. I would go back for the staff alone. They really make you feel special. I always felt safe. They also have a wide variety for breakfast and it was always good.
Alexis
2023년 5월
Beautiful property in the heart of Cartagena old town with direct views of beach too (over the old town wall). Had two spacious rooms overlooking pool in newer part of hotel. Beds were unbelievably comfortable.
Alison
2023년 8월
This hotel is beautifully located within a historic complex of buildings at the very heart of Cartagena's old city. The court yard and the swimming pool area are very nice oases of silence. The buffet breakfast is spectacular, great choice and quality of foods, with just the service being a little slow. Staff is extremely friendly and helpful.
Daniel
2024년 4월